UX/UI Designer · 2026
Product Designer with a background in industrial design. I think in systems, design with intent, and build things that work.
About
I studied Product Design at Loughborough University — which means I came into digital with a grounding in design thinking, systems, and how things actually get made. That industrial design background changes how I approach problems. I'm not just designing screens, I'm thinking about the whole experience.
Every decision I make — from one iteration to the next — is purposeful. Whether it's grounded in research, validated by data, or centred around the end user, there's always a reason. That's something I care about and push for regardless of the constraints around me.
Currently at Accenture, embedded in JLR's digital team, working across UX strategy and UI delivery for one of the world's most premium automotive brands.
Two UX case studies and a body of UI work — enterprise UX strategy at Accenture, a full site designed and built from scratch, and brand campaigns delivered for JLR across Range Rover and Land Rover.
01
JLR · UX/UI Designer · Accenture · April 2026 – Present
JLR had a growing backlog of approved used stock. With retailers unable to bring in new vehicles until existing inventory moved, shifting approved used became a commercial priority — not just a UX one. My role was to audit the current digital entry points across Range Rover and Land Rover, understand why users weren't engaging with approved used, and propose changes grounded in data.
02
Commodity Trading · UX, UI & Front-end Build
A full website design and build for a commodity trading company operating across two distinct markets — agriculture, sourcing from Northern Nigeria and East Africa for wholesale buyers in the Middle East, and oil & gas in the Nigerian market. Competitors in this space run static, linear sites with a formal, information-led tone, and the site needed to sit credibly in that landscape while giving each audience a tailored experience without fragmenting the brand. I took it from positioning and competitor research through to a Figma design system and a React build. NHN Horizon is a venture of my own, which meant the commercial trade-offs were mine to make as well as the design ones.
Experience 01
Grounded in trust and provenance — an earthy, assured visual language that speaks the language of agricultural commodity traders. Warm tones, clear market information, and a tone of reliable expertise.
Experience 02
Precise, technical, and commanding — a darker, industrial feel that meets the expectations of energy sector professionals. Clean data hierarchy, authoritative tone, and a focus on scale and reliability.
UI Work
Three campaigns delivered across the JLR engagement. Each had its own constraints — tight deadlines, strict brand guidelines, a premium bar that couldn't slip. The challenge wasn't coming up with ideas, it was executing to a standard where every asset feels native to one of the world's most recognised luxury brands.








Before proposing anything, I audited every digital entry point into approved used across the Range Rover and Land Rover sites, pulled the session data behind each one, and benchmarked how competitors handle the new-versus-used split.
Mapped the current landscape: nameplate pages, the Discovery page, results pages (PLP), product pages (PDP), the ignite bar and the dedicated approved used journey — and how each connects, or fails to connect, to the next.
Users were already crossing over in large numbers — but almost entirely via new-car pages rather than the dedicated approved used entry points, and the link between the two journeys was thin.
BMW and Porsche blend new and pre-owned far more obviously: shared discovery pages, side-by-side finders, and approved used surfaced at the moment of intent rather than as a separate world.



Rather than dropping approved used CTAs into the new-car flow, meet users at the moments where the data showed intent shifting, and give them a route that explains the value before sending them to the order site. Three low-risk changes, each justified by its own data.
A signpost component with two CTAs: one lands users on the approved used vehicle page to explore the full benefits before continuing; the second serves users with clearer intent, taking them directly to the approved used section.
30% of users switch from new to approved used on the LTO page. The switch was already happening — there was simply no approved used presence around the sale components, where purchase intent is at its highest.
Embedding the signpost creates a new entry point at the most relevant moment in the journey, and mirrors behaviour seen in the event journey, where a more considered path showed a higher likelihood to convert.


A component already live on the Discovery page maintains a non-intrusive presence consistent with competitor approaches. Extend it to lower-traffic pages, replacing the little-used “find a retailer” tab with an approved used tab.
The mobile scroll-depth heatmap shows no evidence that the component discourages users from continuing down the page — an approved used entry point here is well placed.
Reuses something already built and proven, so it improves entry points into the approved used LTO journey at very low risk and cost.

Add an approved used option to the ignite bar, alongside or in place of the lowest-utilised CTAs.
| Build and order | 61.5% |
| In stock vehicles | 24.3% |
| Calculate finance | 2.3% |
| Insurance | 2.2% |
| Book a test drive | 1.2% |
| Find a retailer | 0.6% |
| Contact us | 0.6% |
| Subscribe and drive | 0.5% |
The bar is already implemented and shows strong response to sales-oriented CTAs. Three options carry under 1% of clicks each, so an approved used entry can be surfaced without any significant new development.

New and approved used vehicles lived as separate journeys, so users had to actively switch between them. Reduce that cognitive switch in two phases — a contained change first, so its impact can be measured, then a structural one only if the data supports it.
Nameplate pages defaulted to new stock in both CTAs and body copy. Either approach shifts the copy to a neutral tone, making approved used a natural consideration rather than a secondary one.
Approach 1 — dual CTAs. Two distinct CTAs meet users at their existing intent, removing the need to switch.
Approach 2 — unified CTA. A single CTA to the LTO page lets the full vehicle range surface the decision naturally.
Grounded in the 30% of users already making the switch, and the 75k sessions arriving at approved used via new entry points — intent shifts within the journey, not before it.
Approach 1 recommended — it isolates the change, making it easier to measure engagement and evaluate impact before anything larger.

Restructure the LTO page into a single view, with filtering or visual differentiation between new and approved used, so approved used options are passively exposed to users who may never have actively considered them.
Cannibalising new-vehicle sales was raised. Customers with firm intent to buy new are likely to do so regardless — but given competitive new-vehicle pricing, this should be tested rather than assumed.
Precedented by competitors, notably Porsche’s vehicle discovery. A promotional pod surfacing equivalent approved used vehicles contextually was proposed as a lower-commitment way to validate the hypothesis before committing to structural change.

A proposal I initiated independently, building on related work for older model-year vehicles, and included to push the client’s thinking beyond entry points to what happens once users arrive.
Two levels. On the PLP, visually highlight higher-specification vehicles within the listing cards to give a stronger reason to click. On the PDP, lead with key specs, features and selling points higher on the page, so the decision is reinforced before users reach the CTA.
Click-through between PLP and PDP was a key point of failure — users browsing approved used listings weren’t converting to product pages, pointing to a gap in perceived value at the listing level.
Approved used vehicles often need more justification than new. Surfacing their features and value at both the listing and product level makes the case without relying on users to seek that information out themselves.

Recommendations 1 and 2 were adopted and built into the Range Rover and Land Rover sites. Recommendation 3 was positioned as an experiment to widen the conversation, and remains open.
The considered journey (signpost, extended Discovery component, ignite-bar entry) and the combined results-page approach — starting with the contained, measurable phase.
Approved used sessions originating from new-car pages, PLP → PDP click-through on approved used listings, and new-vehicle conversion held flat as the cannibalisation check.
Anchoring every change to a number the client already trusted made the recommendations easy to say yes to — and sequencing them from lowest risk upwards meant the structural idea didn’t have to win on its own.
Pair the analytics with a small round of user interviews earlier. The data showed where users switched; it didn’t say why, and that would have sharpened the copy on the new entry points.
How I work
Open to new opportunities in UX and product design. I'm looking to work with teams where design decisions are taken seriously — where research informs direction and the standard of craft actually matters.